This section is here to walk you through common issues, helping you get back to what you do best – recruiting.
Internet Connection Check: A shaky internet connection is often the culprit. Make sure your Wi-Fi is strong and stable, or if possible, try a wired connection. An interrupted connection can prevent your updates from reaching our servers.Missing Required Fields: Our platform requires certain information before a job post can be saved or published. Double-check that you've filled out all the mandatory fields. These are usually marked with an asterisk (*) or highlighted in red. Sometimes, a field you think is optional might be required for publishing.
Browser Glitches: Your web browser might be holding onto old data or experiencing a temporary hiccup. Try clearing your browser's cache and cookies. This often resolves minor conflicts. You can also try opening a new incognito or private browser window and attempting to save/publish from there.
Browser Extensions Interfering: Some browser extensions, like ad-blockers or privacy tools, can inadvertently block scripts that help save and publish content. Try temporarily disabling any extensions you have enabled and then attempt to save or publish your job post again.
Content Issues: Very occasionally, unusual characters or formatting copied from other sources (like Word documents or websites) can cause issues. Try pasting your text as plain text (often a "Paste without formatting" option) or typing directly into the fields.
Timeout Issues for Large Posts: If your job post is extremely long or contains many images, it might take longer to process. If you have a slow connection, this could lead to a timeout. Try to simplify the content or break it down if possible, and ensure your internet is robust.
Platform Maintenance or Outage: While rare, sometimes issues can stem from platform maintenance or an unexpected outage. Check our status page (if available) or our social media channels for any announcements.
Still Stuck? Contact Support: If you've tried these steps and your job post still won't save or publish, please reach out to our support team. Provide us with your browser type and version, your operating system, and as many details as possible about the job post you're trying to save (e.g., specific sections you're having trouble with, any error messages you see).